Tian Chan

Tian Chan

Associate Professor (Information Systems and Operations Management)

Emory University

Biography

research interests

Product and service design, group dynamics, networks, different types and sources of novelty.

my story

I am from Malaysia and spent years studying and working in Singapore. Before my PhD I worked for about six years at PSA Corp., focusing on service design in a container port (e.g., hardware and software evaluation/specification, integration of technology to human work processes, prototyping algorithms, operational due diligence).

Interests
  • Product and service design
  • Teams and networks
  • Unsupervised data analytics
  • Project management
Education
  • PhD in Technology and Operations Management, 2016

    INSEAD

  • M.S. in Management Science and Engineering, 2003

    Stanford University

  • B.S. in Mechanical Engineering, 2002

    UC Berkeley

Experience

 
 
 
 
 
Management Associate
Aug 2003 – Jun 2006 Singapore
Analytical modeling and algorithm development for new seaport operations
 
 
 
 
 
Manager (Technology and Operations)
Jun 2006 – Jun 2009 Singapore
Consulting on design, development, and operation of seaports
 
 
 
 
 
Assistant Professor of Information Systems / Operations Management
Aug 2016 – Aug 2023 Atlanta
 
 
 
 
 
Associate Professor of Information Systems / Operations Management
Sep 2023 – Present Atlanta
Research and teaching on operations / innovation management.

Contact