Tian Chan

Tian Chan

Assistant Professor (Information Systems and Operations Management)

Emory University

Biography

I am an assistant professor of Information Systems and Operations Management @ Emory University’s Goizueta Business School.

research interests

I am curious about how novel innovations come about. The areas I’m broadly interested in: product design, service design, teams, networks, intellectual property.

Recently I work on (or am learning more about) how user-innovators generate novel product designs; how teams manage interdependencies; and how firms configure/reconfigure their business methods.

teaching

I teach the undergraduate process and systems management course (introductory operations / systems management).

my story

I grew up in Malaysia and Singapore. I read quite a bit (fiction and non-fiction both: most recently “sapiens”, “silent spring”, “genghis khan and the making of the modern world”, “the three-body problem trilogy”, “the black swan” and “antifragility”). Also travels (for food and sightseeing), and runs (never more than 5k). Before my PhD I worked for about six years @ PSA International, where I worked on port design and development (evaluating new technologies, prototyping new operations algorithms, hardware specification, operational capacity sizing, streamlining human work processes, etc.)

This is my CV.

Interests
  • Product Design
  • Service Design
  • Teams & Networks
  • Intellectual Property
  • Information Retrieval
  • Data Analytics
Education
  • PhD in Technology and Operations Management, 2016

    INSEAD

  • M.S. in Management Science and Engineering, 2003

    Stanford University

  • B.S. in Mechanical Engineering, 2002

    UC Berkeley

Experience

 
 
 
 
 
Management Associate
Aug 2003 – Jun 2006 Singapore
Analytical modeling and algorithm development for new seaport operations
 
 
 
 
 
Manager (Technology and Operations)
Jun 2006 – Jun 2009 Singapore
Consulting on design, development, and operation of seaports
 
 
 
 
 
Assistant Professor of Information Systems / Operations Management
Aug 2016 – Present Atlanta
Research and teaching on operations / innovation management.

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